RunFlex

Terms of Service

Last updated: 19 July 2026

These Terms of Service ("Terms") are a legal agreement between you and ROFL Marketing Limited ("RunFlex", "we", "us") governing your use of the RunFlex app and website (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

RunFlex helps you discover running routes near you, records your runs, and offers an AI running coach with optional Google Calendar and Spotify integrations. Features may change, improve, or be discontinued over time.

2. Eligibility

You must be at least 13 years old (or the minimum age of digital consent in your country, if higher) to use RunFlex. By using the Service you confirm that you meet this requirement.

3. Your account

You are responsible for keeping your login credentials secure and for activity under your account. If you sign in with Google or Apple, your use of those services is also governed by their terms. Notify us promptly if you suspect unauthorized use of your account.

4. Safety — please read

RunFlex suggests routes; it does not guarantee they are safe. Route suggestions are generated from third‑party map and points‑of‑interest data, which can be incomplete or out of date. You are responsible for your own safety when you run. Always:

• stay aware of traffic, road and trail conditions, and your surroundings;
• obey all local laws and signage; and
• use your own judgment about whether a route, surface, or area is safe for you.

RunFlex does not provide medical advice. The AI coach's suggestions are for general fitness guidance only and are not a substitute for professional medical advice. Consult a physician before beginning any new exercise program. If you feel unwell while running, stop.

5. Acceptable use

You agree not to:

• use the Service for any unlawful purpose or in violation of these Terms;
• attempt to disrupt, overload, reverse‑engineer, or gain unauthorized access to

the Service or its infrastructure;

• scrape, resell, or abuse the route‑generation or AI endpoints, or otherwise

circumvent rate limits; or

• upload content that is unlawful, infringing, or harmful.

We may suspend or terminate accounts that violate these Terms.

6. Your content

You retain ownership of the content you create in RunFlex, such as saved routes and messages to the AI coach. You grant us a limited licence to store and process that content solely to operate and improve the Service for you, as described in the Privacy Policy. You are responsible for the content you submit.

7. Subscriptions and billing

RunFlex may offer paid subscriptions that unlock additional features.

• Billing through the App Store. Any subscriptions purchased in the iOS app

are billed through your Apple App Store account. The price and billing period are shown, and confirmed by you, at the point of purchase.

• Auto‑renewal. Subscriptions renew automatically at the end of each period

unless you cancel at least 24 hours before the period ends. Your account is charged for renewal within 24 hours before the current period ends.

• Managing and cancelling. You can manage or cancel your subscription in your

Apple ID account settings (Settings → your name → Subscriptions). Cancelling stops future renewals; the current paid period continues until it ends.

• Refunds. Purchases made through the App Store are subject to Apple's refund

policies; we do not directly process App Store refunds.

8. Third‑party services

The Service relies on third parties including Mapbox, OpenAI, OpenWeatherMap, Google, Spotify, and OpenStreetMap. Your use of features powered by them may be subject to their terms, and we are not responsible for third‑party services or their availability.

9. Intellectual property

The Service, including its software, design, and content (excluding your own content and third‑party data), is owned by RunFlex and protected by intellectual property laws. We grant you a limited, non‑exclusive, non‑transferable, revocable licence to use the Service for personal, non‑commercial purposes.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including fitness for a particular purpose and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free, or that route data will be accurate or safe.

11. Limitation of liability

To the maximum extent permitted by law, RunFlex and its suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or personal injury, arising out of or related to your use of the Service. Our total liability for any claim will not exceed the greater of the amount you paid us in the 12 months before the claim or USD 50. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

12. Termination

You may stop using the Service and delete your account at any time from Profile → Delete account. We may suspend or terminate your access if you violate these Terms or to protect the Service or other users. Sections that by their nature should survive termination (for example, Disclaimers and Limitation of Liability) will survive.

13. Apple App Store terms

The following applies to the iOS app obtained through the Apple App Store:

• These Terms are between you and RunFlex only, not with Apple. Apple is not

responsible for the app or its content.

• Apple has no obligation to provide maintenance or support for the app.
• To the extent permitted by law, Apple has no warranty obligation for the app,

and any claims relating to product warranties are our responsibility.

• Apple is not responsible for addressing your claims relating to the app or your

use of it, including product‑liability, legal/regulatory, or consumer‑protection claims.

• Apple and its subsidiaries are third‑party beneficiaries of these Terms and

may enforce them against you.

• You represent that you are not located in a country subject to a U.S. Government

embargo and are not on any U.S. Government restricted‑parties list.

14. Changes to these Terms

We may update these Terms from time to time. When we do, we will update the "Last updated" date above and, for significant changes, provide notice in the app. Continued use after changes take effect means you accept the updated Terms.

15. Governing law

These Terms are governed by the laws of England and Wales, without regard to conflict‑of‑laws principles.

16. Contact

Questions about these Terms? Email support@runflex.app.